Terms of service

Terms of Service

Welcome to SignVibe. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read these terms carefully before placing an order.

1. General

By using the SignVibe website, you confirm that you are legally capable of entering into a purchase agreement and agree to comply with these Terms of Service.

SignVibe reserves the right to update, modify, or change these terms at any time. Any changes will be posted on this page.

2. Customized Products

SignVibe specializes in customized products and designs made according to customer requirements.

Customers are responsible for providing accurate information, names, spellings, images, logos, colors, sizes, and other customization details.

Once a customized order has entered production, changes or cancellations may not be possible.

3. Design Approval

Where applicable, SignVibe may provide a design preview or customization details for customer approval before production.

Once the customer approves the design, SignVibe will proceed with production based on the approved details.

SignVibe is not responsible for errors that were present in customer-provided information or approved designs.

4. Orders & Payments

All orders are subject to availability and confirmation.

Customers are responsible for providing accurate billing and shipping information at checkout.

SignVibe reserves the right to cancel or refuse an order in cases including incorrect pricing, suspected fraudulent activity, unavailable products, or other circumstances that may prevent us from fulfilling the order.

5. Pricing

All product prices displayed on the SignVibe website are subject to change without prior notice.

The price applicable to your order will be the price displayed at the time the order is placed.

6. Shipping & Delivery

Delivery times provided by SignVibe are estimates and may vary due to courier delays, weather conditions, holidays, incorrect shipping information, or circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and contact information.

7. Returns & Refunds

SignVibe offers a 7-day refund policy from the date the customer receives the order, subject to the conditions outlined in our Refund Policy.

Customized products are generally not eligible for refunds due to change of mind, personal preference, or incorrect information provided by the customer.

For complete details, please review our Refund Policy.

8. Intellectual Property

All content available on the SignVibe website, including logos, graphics, images, product designs, text, branding, and other materials, is the property of SignVibe or its respective owners and may not be copied, reproduced, modified, or distributed without permission.

Customers are responsible for ensuring that any logos, images, artwork, or other materials they provide to SignVibe do not infringe the intellectual property rights of another person or business.

9. Prohibited Use

You agree not to use our website or services for any unlawful purpose or to submit content that is fraudulent, abusive, offensive, defamatory, or infringes upon the rights of others.

SignVibe reserves the right to refuse customized orders containing inappropriate, illegal, or infringing content.

10. Limitation of Liability

SignVibe will not be responsible for delays, losses, or damages resulting from circumstances beyond our reasonable control, including courier delays, incorrect customer information, technical issues, or other unforeseen circumstances.

11. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, website hosting services, and other service providers.

These third parties may have their own terms and privacy policies, which may apply when you use their services.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact SignVibe through the contact information provided on our website.

By using our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.