Shipping Policy

At SignVibe, we work hard to ensure your customized order is carefully prepared and delivered to you safely and on time.

Order Processing

Since our products are customized, orders require processing and production time before they are shipped.

Orders are generally processed within 2–4 business days after order confirmation and approval of the customization details.

Production time may vary depending on the type and complexity of the customized product.

Delivery Time

Once your order has been shipped, the estimated delivery time is:

3–10 business days

Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.

Shipping Charges

Applicable shipping charges will be displayed at checkout or communicated to the customer before the order is confirmed.

Any free-shipping offers will be subject to the terms and conditions of the specific promotion.

Order Tracking

Where tracking is available, customers may receive a tracking number or delivery updates after their order has been dispatched.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

SignVibe will not be responsible for delays, failed deliveries, or additional delivery charges caused by incorrect or incomplete information provided by the customer.

Delayed or Lost Orders

While we work with reliable delivery partners, SignVibe is not responsible for delays caused by courier companies, weather, natural events, public holidays, or other circumstances beyond our reasonable control.

If your order appears to be delayed or lost, please contact us at signvibe26@gmail.com and we will assist you.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of receiving the order and provide clear photos or videos of the damaged product and packaging.

Please refer to our Refund Policy for more information about refunds and replacements.

Contact Us

For any shipping-related questions, please contact us:

SignVibe
Email: signvibe26@gmail.com

We appreciate your trust in SignVibe and thank you for shopping with us.